Filter
Top Products
Extracting the customer’s administration and options
22 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express
18. CMS R12 supports switch releases R8 and later, so the switches (ACDs) may need to
be upgraded when the CMS is upgraded to R12. The extract process checks each
ACD to see if any of them are administered with a switch model of R7 or earlier. One of
the following occurs:
● If all of the ACDs are supported by R12, the extract continues with Step 20.
● If any ACD is administered using an unsupported switch model, the following
messages are displayed and the extract continues with Step 19:
19. Enter the upgraded switch model for the ACD. One of the following occurs:
● If another ACD is administered using an unsupported switch model, the extract
returns to Step 18.
● If no other ACDs are administered using an unsupported switch model, the extract
continues with Step 20.
20. CMS R12 supports switch links that use TCP/IP only (CMS R12 does not support X.25
links), so the switch link may need to be upgraded when the CMS is upgraded to R12.
The extract process next checks to see if any ACD switch links use X.25. One of the
following occurs:
● If no ACDs use X.25 for the switch link, the extract continues with Step 26.
● If any ACD uses an X.25 switch link, the following messages are displayed and the
extract continues with Step 21:
The switch release Definity-<release> administered for <acd_name>
(ACD <acd number>) is no longer supported.
Select the model of switch for this ACD:
1) Definity-R8
2) Definity-R9/R10
3) MultiVantage R1
4) Communication Mgr R2
Enter choice (1-4, or q to quit):
Check switch connections (check_x25_con)
WARNING:
CMS R12 no longer supports X.25 as a valid switch connection.
ACD <acd_name> (ACD <acd number>) is linked via X.25 but now
requires a TCP/IP connection. Please provide TCP/IP information
in the prompts that follow:
Enter switch host name or IP Address or q to quit: