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CPSEE_TSP500 User Guide Version 4.0 Page 4-1
This document is confidential and proprietary to SER Solutions and is not for external use.
Chapter 4 Features and Enhancements
This section includes a list of features and enhancements and their descriptions. It
includes the following:
• Introduction
• Restarting Protocols
• Integrated Recording Feature
• Agentless Campaign - Feature
• Text-To-Speech (TTS) Messages - Feature
• Caller ID Name - Feature
• Collect DTMF Digits - Feature
• Personnel Ring Back - Feature
• Trunk Features and Enhancements
• Billing Codes - Feature
• User Data Features and Enhancements
• New Country - Feature
• Monitoring Features and Enhancements
• Dialing Features and Enhancements
• Answering Machine Enhancements
• New Commands