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Chapter 5 Admin Terminal Commands
Page 5-22 Version 4.0 CPSEE_TSP500 User Guide
This document is confidential and proprietary to SER Solutions and is not for external use.
TnAvail
Holds the available Telephone Number Blocks. The TSP is initialized with
4000 such blocks. Every telephone number that arrives at the TSP requires a
Telephone Number Block to house it. Also, any station that is off-hook and
not logged into a Campaign will have a Telephone Number Block to place
any collected DTMF digits from the phone.
TpIdle
Holds available trunks that have been assigned for Third Party Dialing only.
Tpend
Holds Trunks waiting for acknowledgement that they have been successfully
hung-up.
Trbidle[0-4]
These queues (0 through 4) hold the available trunks in each Trunk Group. It
is from these queues that trunks will be grabbed for Predictive Dialing. A
trunk is considered idle if it is on-hook, been through the mandatory rest time,
and is not assigned to some specialized trunk queue (such as the Third Party
Trunk Queue, or Digital Station Trunk Queue).
Ttry
Holds Out-of-Service Trunks. Trunks on this queue will be tested periodically
to see if they can be placed back in-service.
Wvoice
Calls in the process of doing Call Progress detection (voice detection) are
stored here.
QMSG (qm)
This command displays information concerning the playing of Encore voice
messages.
The -r flag rotates through the items on subsequent displays.
Table 5-10: QMSG Commands.
Command Description
MSG# Message number.
MSG_NAME Encore Message Name.
LEN Length (in seconds) of the voice message.