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Canon FAX-L800 User’s Guide ENGLISH
15-24 Chapter 15Maintenance & Frequently Asked Questions
3. Close the operation panel, re-attach the document tray and connect the
power cord of the fax unit to the power source. (Q12-10)
Make sure that you do not drip ink on any other part of the fax, and do not fill
the ink well so it overflows.
Error Code Table (listed by number)
Errors in reports are recorded as numbers because there is not enough space to
print a detailed description of the error in the report. When errors are recorded
in your reports, note the number and check it against the table below to learn
more about what caused the error.
CODE PROBLEM SOLUTION
#001 A document may be jammed in the automatic
document feeder (ADF).
Remove the jammed document and try again.
(Q15-2)
#003 The document is longer than 1 meter. Make a reduced copy of the document with a copy
machine and then send the copy, or cut the
document and paste it up on smaller sheets of paper.
(QB-2)
#005 The other party’s fax did not respond within 35
seconds.
Send the document again. Contact the other party
and have them check their fax. You can try to send
the document manually. For an overseas call, add
pauses to the registered number.
The other party is not using a G3 fax. Check with the other party and have them send or
receive the document using a G3 machine.
#008 You can not do polling sending. Make sure the subaddress/passwords match the
settings on the other party’s fax unit. If the other
party’s fax is Canon fax and can set a polling ID,
request that they set the polling ID to 255 decimal or
1111 1111 binary.
#009 The paper cassette on your fax is out of paper. Re-fill the paper cassette and make sure the stack is
below the tabs. (Q2-22)
If the paper cassette still has paper in it, then the
paper cassette may not be installed correctly.
Check all paper cassettes and make sure they are
installed correctly.
Recording paper jammed. Remove the jammed paper. (Q15-3)
#011 If you are polling a fax to receive a document, the
other party has not set the document correctly on the
other fax.
Contact the other party and request that the
document be set correctly for polling on the other
fax.
#012 The other fax has run out of paper and its memory is
full.
Contact the other party and tell them to re-fill their
paper cassette.