Filter
Top Products
Canon FAX-L800 User’s Guide ENGLISH
15-27Chapter 15 Maintenance & Frequently Asked Questions
MESSAGE WHAT IT MEANS
CHECK DOCUMENT A document page may be jammed or may not be fed correctly in the automatic
document feeder (ADF). Remove the document and try again. (Q15-2) If the
document does not feed correctly, clean the rollers. (Q15-22)
CHECK POLLING ID Your attempt at polling receiving failed. The polling ID may be incorrect or your
subaddress/password does not match the subaddress/password set on the polling box
of the other party’s fax unit. Contact the other party and make sure you are using
the correct polling ID or subaddress/password. (Q11-3)
CHECK PRINTER Printer malfunction. Press STOP. Unplug the fax unit from its power source, wait a
few minutes, then plug in power cord again. If the fax is connected to an
uninterruptable power supply (UPS), unplug the power cord, and then plug it into
an AC outlet. If message remains in the LCD display and the fax unit can not return
to standby, call for service.
CHECK PRINTER COVER Check the printer cover, right cover, and exit cover and make sure that they are
completely closed. Make sure a toner cartridge is installed under the printer cover.
CHECK SUBADDR/PASSWD You attempted sending or polling receiving with an incorrect subaddress/password.
Contact the other party and confirm that you are using the correct subaddress/
password.
COMMUNICATING PLEASE
WAIT
You tried to use direct sending while the fax was sending another document. Wait
until the transmission is finished, then try again.
DOCUMENT TOO LONG The document is longer than 1 meter. Cut the document into smaller sheets. Reduce
them on a copy machine if necessary. Then paste them on standard letter or A4-size
sheets for scanning.
HANG UP PHONE The transaction has completed but the handset is not sitting completely on its
cradle. Make sure the handset is sitting completely on its cradle.
MEMORY FULL The memory is full. If the document has been received in the memory, print the
document. (Q8-2)
If documents have been received in confidential mailboxes, print them. (Q10-7)
If documents have been received in memory boxes, print them. (Q8-23)
Check the content of the memory and if there are documents in the memory that
you do not need, delete them from the memory. (Q8-8)
If you tried to send a document with “SUPER FINE” or “TEXT/PHOTO”, try
sending by direct sending, or set to “FINE” or “TEXT” and send by memory
sending.
MEMORY FULL
PLEASE WAIT
The memory is full. Wait until the current document transmission has completed.
NO ANSWER The other party did not answer. Start the procedure again from the beginning and
try again. If the connection fails again, make sure the other party is using a G3-
compatible fax machine.