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Canon FAX-L800 User’s Guide ENGLISH
15-25Chapter 15 Maintenance & Frequently Asked Questions
CODE PROBLEM SOLUTION
#018 The other fax does not answer, even after several
redialling attempts, or the other fax was busy and
unable to respond within 35 seconds.
Wait a few minutes and try again. If you still can not
send the document, contact the other party and
confirm that the other fax has been turned on. If the
other fax is busy, try sending your document at a
later time. When you send documents long distance,
open both One-touch Speed Dialling panels and
press PAUSE after dialling. (Q6-9)
#021 You can not be polling receiving. Make sure the subaddress/passwords match the
settings on the other party’s fax unit. If the other
party’s fax is a Canon fax and can set a polling ID,
request that they set the polling ID to 255 decimal or
1111 1111 binary.
#022 The settings for the One-touch or Coded Speed
dialling buttons you are using to dial the other party
have been deleted.
Correct the One-touch or Coded Speed dial
registration settings. (Q4-6, 4-14)
#025 During registration of the number for One-touch or
Coded Speed Dialling, you registered the number for
confidential or relay sending but you omitted the
subaddress.
Open the optional settings for One-touch or Coded
Speed Dialling and make sure that you have entered
a subaddress and password (if required) for the
telephone number. (Q4-6, 4-14)
After setting up relay sending or confidential sending,
the settings for One-touch or Coded Speed dialling
may have been changed.
Open the settings for One-touch or Coded Speed
Dialling and make sure the settings have not been
changed. (Q4-6, 4-14)
#033 You have attempted to send a confidential document
to a fax unit that does not support the use of ITU-T
subaddresses.
Send the document without confidential settings, or
send the document to a fax that supports the use of
ITU-T subaddresses.
#034 You sent a confidential document to another fax unit
but it was rejected.
Contact the other party and confirm the settings on
the other party’s confidential mailbox.
#035 You have attempted to relay a document to a fax unit
that does not support the use of ITU-T subaddresses.
Send the document by regular transmission.
#036 You have attempted to relay a document to a fax unit
but it was rejected.
Contact the other party and confirm that their relay
settings match the relay settings on your fax unit.
#037 The memory in your fax is full and can not store a
document for sending or receiving.
Before you try to to clear the memory, you may
want to print a memory list for reference. (Q8-4)
If there are documents in the memory that you do
not need, erase those documents from the memory.
(Q8-8)
#059 The number you had dialled did not match with the
registered number on the other party’s fax. The
number is not registered on the other party’s fax or
the number registered on the other party’s fax is not
correct.
Call the other party and ask the other party to
register the number or to correct the number. Or, set
PHONE NO. CHECK of the system setting to OFF
on your fax. (Q16-26)