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Flags .........................371
Output .........................371
ssaxlate Command ......................372
Purpose ........................372
Syntax .........................372
Description........................372
Flags .........................372
Chapter 17. SSA Service Aids ..................373
The Identify Function .....................375
Starting the SSA Service Aids ..................376
Set Service Mode Service Aid ..................378
Link Verification Service Aid ...................383
Configuration Verification Service Aid ................387
Format Disk Service Aid ....................389
Certify Disk Service Aid ....................391
Display/Download Disk Drive Microcode Service Aid ...........393
Link Speed Service Aid ....................396
Service Aid Service Request Numbers (SRNs) .............400
Using the Service Aids for SSA-Link Problem Determination ........400
Example 1. Normal Loops...................401
Example 2. Broken Loop (Cable Removed) .............403
Example 3. Broken Loop (Disk Drive Removed) ...........406
Finding the Physical Location of a Device ..............409
Finding the Device When Service Aids Are Available ..........409
Finding the Device When No Service Aids Are Available.........409
Chapter 18. SSA Problem Determination Procedures..........411
Service Request Numbers (SRNs) .................411
The SRN Table ......................411
Using the SRN Table ....................411
Software and Microcode Errors ..................441
SSA Loop Configurations that Are Not Valid ..............441
SSA Maintenance Analysis Procedures (MAPs) ............443
How to Use the MAPs ....................443
MAP 2010: START ......................444
MAP 2320: SSA Link .....................445
MAP 2323: SSA Intermittent Link Error ...............450
MAP 2324: SSA RAID .....................454
MAP 2410: SSA Repair Verification ................475
SSA Link Errors .......................478
SSA Link Error Problem Determination ..............478
Link Status (Ready) Lights ..................481
Service Aid .......................482
Repair Actions ......................482
Part 3. Appendixes ..........................483
Appendix. Communications Statements ..............485
xii User’s Guide and Maintenance Information