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SRN Problem Possible Causes
504XX Description: The SSA adapter microcode has hung.
Action: Run diagnostics in System Verification mode to the SSA adapter.
If the diagnostics fail, exchange the FRU for a new FRU. If the
diagnostics do not fail, go to “Software and Microcode Errors” on
page 441.
Software error.
Possible FRUs:
SSA adapter card (100%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).
54050 Description: The adapter bus has been reset.
Action: Exchange the FRUs for new FRUs.
Possible FRUs:
SSA adapter card (60%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).
Using-system board (40%)
(using-system service
information)
60000 Description: The SSA adapter is missing from the expected configuration.
Action: Verify that the SSA adapter card is installed in the expected slot of
the using system.
If it is in the expected slot, exchange the FRU for a new FRU.
If it is not in the expected slot, give the diag -a command, and answer the
questions that are displayed.
Possible FRUs:
SSA adapter card (100%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).
60200
60210
Description: SRNs in this range are not adapter SRNs.
Action: For SRNs in this range, see the documentation for your SSA
enclosure or SSA subsystem.
Not applicable.
60240 Description: A configuration problem has occurred. A device cannot be
configured, for some unknown reason.
Action: Go to the START MAP for the enclosure in which the device is
installed. If no problem is found, go to “Software and Microcode Errors” on
page 441.
Software error.
SSA loop configuration
problem.
7XXXX Description: An SSA device is missing from the expected configuration of
the SSA loop.
Action: Go to the service information for the enclosure in which the
missing device should be installed.
Note: In this SRN, an X represents a digit 0 through F.
An SSA enclosure diagnostic
has detected a missing disk
drive.
8XXXX Description: SRNs in this range are used by the SSA enclosure
(subsystem).
Action: Go to the service information for your SSA enclosure.
Note: In this SRN, an X represents a digit 0 through F.
Not applicable.
D0000
to
D0FFF
Description: SRNs in this range are not adapter SRNs.
Action: For SRNs in this range, see the documentation for your SSA
enclosure or SSA subsystem.
Not applicable.
Chapter 18. SSA Problem Determination Procedures
437
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