14 Finding Information
• Solutions — Troubleshooting hints and
tips; articles from technicians; online
courses; and frequently asked questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and support — Service call
status and support history, service
contract, online discussions with
technical support
• Reference — Computer
documentation, details on my computer
configuration, product specifications,
and white papers
• Downloads — Certified drivers,
patches, and software updates
Dell Support Website — support.dell.com
NOTE: Select your region to view the
appropriate support site.
• How to use the Windows operating
system
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click the
Start
button and click
Help
and Support
.
2
Type a word or phrase that describes
your problem and click the arrow icon.
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
What Are You Looking For? Find It Here
book.book Page 14 Tuesday, July 3, 2007 12:31 PM