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Solving Problems 79
3
When the boot device list appears, highlight
IDE CD-ROM Device
CD/DVD/CD-RW Drive
and press <Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and
press <Enter>.
5
Ty pe
1
to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test you want
to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click
the button for the option you want.
2
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell. See "Contacting
Dell" on page 139.
Option Function
Express Test Performs a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Extended Test Performs a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer
questions periodically.
Custom Test Tests a specific device. You can customize the tests you
want to run.
Symptom Tree Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
book.book Page 79 Tuesday, July 3, 2007 12:31 PM