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78 Solving Problems
NOTE: If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft
®
Windows
®
desktop. Then shut down your
computer and try again.
b
Press and hold the <Fn> key while powering the system on.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, hard drive, and display.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
• If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the
message
Booting Dell Diagnostic Utility Partition.
Press any key to continue
.
5
Press any key to choose a diagnostic option on your hard drive. The
resulting menu displays:
• Test Memory - this takes you to the MPMemory Diagnostic
• Test System - takes you to the Dell Diagnostic Utility
• Exit - exits Diagnostics
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
Drivers and Utilities
media.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until
you see the Windows desktop. Then shut down your computer and try
again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
book.book Page 78 Tuesday, July 3, 2007 12:31 PM