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11-2 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide
may want to perform, and the tool(s) you can use for
help. Each tool is described later in this section.
System Documentation
The system documentation shipped with the system
includes information about installing hardware, software
support utilities, and video drivers and about using the
System Setup program.
World Wide Web on the Internet
Dell can be accessed electronically on the Internet via a
World Wide Web site, a file transfer protocol (FTP) site,
and electronic mail (e-mail) using the following
addresses:
•
World Wide Web
http://www.dell.com/
•
Anonymous FTP
ftp.dell.com/
Log in as user: anonymous, and use your
e-mail address as your password.
•
Electronic Support Service
support@dell.com
•
Electronic Quote Service
sales@dell.com
•
Electronic Information Service
info@dell.com
Table 11-1. Help Tools
Subject or Task Tool
BIOS revisions TechConnect BBS
Frequently asked questions AutoTech service
Information about Dell, its products, and its services TechFax service, World Wide Web on the Internet
Installation instructions Installation and Troubleshooting Guide, technical support
service, AutoTech service
Interrupt maps TechFax service
Ordering parts Technical support service, TechConnect BBS
Software update information TechFax service
System board layouts TechFax service, Installation and Troubleshooting Guide
Technical notes on system compatibility and revisions TechFax service
Technical training class information TechFax service
Technical specifications TechFax service, User’s Guide
Troubleshooting, step-by-step instructions Installation and Troubleshooting Guide, Dell system diag-
nostics, AutoTech service
Unresolved problems requiring assistance from a Dell
technician
Technical support service, TechConnect BBS
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list.