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A-2 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide
Name: ______________________________________________________________Date: ____________________
Address: _____________________________________________________________Phone no.: ______________
Service tag (bar code on the back of the computer): ___________________________________________________
Return Material Authorization Number (if provided by support technician): ________________________________
Operating system and version: __________________________________________________________________
Peripherals: ___________________________________________________________________________________
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Expansion cards: _____________________________________________________________________________
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Are you connected to a network? yes no
Network, version, and network card: ______________________________________________________________
Programs and versions: ________________________________________________________________________
Start-up file contents: autoexec.bat config.sys
____________________ _____________________ ___________________________________
____________________ _____________________ ___________________________________
Error message or beep code: ____________________________________________________________________
Description of problem and troubleshooting procedures you performed: _______________________________
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Diagnostics Checklist