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3-2 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide
Table 3-1. System Messages
Message Cause Action
System battery
is dead -
Replace and run
Setup
The battery on the sys-
tem board is dead.
Replace the battery on the system board, and run the System
Setup program to restore the system configuration informa-
tion. See “Replacing the Battery” in Chapter 8 for details.
System CMOS
checksum bad -
Run Setup
The CMOS configura-
tion data is corrupted.
Run the System Setup program to restore the system configu-
ration information.
Incorrect drive
A type - Run
Setup
Incorrect drive
B type - Run
Setup
The installed diskette
drive type does not
match the diskette drive
type in CMOS.
Run the System Setup program to correct the diskette drive
type.
Keyboard error
Stuck key
A cable or connector
may be loose, or the
keyboard may be faulty.
Check the keyboard cable and connector for proper connec-
tion. If the problem persists, run the Keyboard Test Group in
the system diagnostics to determine whether the keyboard or
keyboard controller is faulty. See Chapter 5, “Running the
System Diagnostics.”
System/Shadow
RAM failed at
offset:
One or more DIMMs
may be improperly
seated or faulty.
Remove and reseat the DIMMs. See “Installing DIMMs” and
“Removing DIMMs” in Chapter 8.
Operating sys-
tem not found
The diskette, CD, or
hard-disk drive may not
have a bootable operat-
ing system on it.
Insert a diskette or CD with a bootable operating system, or
load a bootable operating system on the hard-disk drive. Run
the System Set Test Group to determine whether the micro-
processor chip is faulty. See Chapter 5, “Running the System
Diagnostics.”
System cache
error - cache
disabled
The microprocessor chip
on the system board may
be malfunctioning.
Run the System Set Test Group to determine whether the
microprocessor chip is faulty. See Chapter 5, “Running the
System Diagnostics.”
System timer
error
A chip on the system
board may be mal-
functioning.
Run the System Set Test Group to determine whether the sys-
tem timers are faulty. See Chapter 5, “Running the System
Diagnostics.” A faulty chip on the system board usually
requires that you replace the system board.
Real-time clock
error
The RTC on the system
board may be mal-
functioning.
Run the System Set Test Group to determine whether the RTC
on the system board is faulty. See Chapter 5, “Running the
System Diagnostics.”
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list.