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Troubleshooting
If you experience problems, read this chapter first/ It contains tips for solving most problems.
You attempted to install as described in “Driver installation,” but were unable to
perform the installation
Install the driver again. (
➔
“Installing the driver”
(p. 16))
Then, after setting the PC-80 to the driver mode shown below, cycle the power to the PC-80, and reinstall the
driver.
“SAMPLE RATE SETTING”
(p. 85) 0: 44.1 kHz
“AUDIO ADVANCED DRIVER ON/OFF”
(p. 86) 1: ON
“MIDI ADVANCED DRIVER ON/OFF”
(p. 98) 1: ON
Does the Device Manager show “Other device,” “Unknown device,” or any device
marked with “?,” “!,” or “x”?
If driver installation did not end successfully, the installed driver may remain in an incomplete state.
Install the PC-80 driver once again as described in
“Installing the driver”
(p. 16).
Is the PC-80 connected correctly?
Make sure that you have used a USB cable to correctly connect the PC-80 to the USB connector of your
computer.
Is the PC-80 powered up?
Make sure that the PC-80’s power is turned on.
Could other applications or resident software (such as an anti-virus program) be
running?
Installation may not occur correctly if other programs are running. Be sure to close all other programs before
installing.
Are you attempting to install from a networked CD-ROM drive?
You cannot install from a networked CD-ROM drive.
Could the CD-ROM or the lens of your CD-ROM drive be dirty?
If the CD-ROM or the lens of your CD-ROM drive are dirty, the installer may not work correctly. Use a
commercially available CD cleaner or lens cleaner to clean the CD-ROM and/or lens.
Are the power conservation settings of your computer turned off?
If power conservation settings are turned on for your computer, disable these settings. (For details on how to
disable them, refer to the owner’s manual of your computer.)
Is there enough free space on your hard disk?
Delete unneeded files to increase the amount of free space.
After deleting the file(s), empty the recycling bin.
Is the USB connector enabled on your computer?
Refer to the owner’s manual for your computer, and verify that the USB connector of your computer is enabled.
The driver cannot be installed unless the USB connector is enabled.
Does your computer meet the USB specification?
Operation may be unstable if you are using a computer that does not electrically meet the USB specification. If
so, you may be able to solve the problem by connecting a USB repeater hub that has its own power supply.
Driver-related problems (Windows)
Can’t install the driver correctly
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