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Problem Solver 107
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If a problem occurs while printing, an error message appears in
the Progress Meter window.
Printing a Self Test
Running the printer’s self test helps you determine whether the
printer or the computer is causing the problem:
❏ If the self test results are satisfactory, the printer is working
properly and the problem probably results from your printer
driver settings, application settings, computer, or interface
cable. (Be sure to use a shielded interface cable.)
❏ If the self test does not print properly, there is a problem with
the printer. See “Problems and Solutions” on page 109 for
possible causes and solutions to the problem.
Follow these steps to perform a self test:
1. Make sure that the printer is turned off and that the paper is
set on the front or rear tractor.
c
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
2. To run the test using the Draft font, turn on the printer while
holding down the LF/FF Load button. To run the test using
the printer’s NLQ font, hold down the Top of Form button
while you turn on the printer. Either self test can help you
determine the source of your printing problem; however, the
draft self test prints faster than the NLQ test.
After a few seconds, the printer loads the paper automatically
and begins printing the self test. A series of characters is
printed.