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Problem Solver 109
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3. Open a software program and send a print job to the printer.
Your printer prints all the codes it receives in hexadecimal
format.
By comparing the characters printed in the right column with
the printout of the hexadecimal codes, you can check the
codes the printer is receiving. If characters are printable, they
appear in the right column as ASCII characters. Nonprintable
codes, such as control codes, are represented by dots.
4. To turn off hex dump mode, press the Pause button, and then
turn off the printer.
c
Caution:
Do not turn off the printer while it is printing the hex dump.
Always press the Pause button to stop printing and then turn
off the printer.
Problems and Solutions
Most problems you may encounter while operating your printer
have simple solutions. Use the information in this section to find
the source of and solution to printer problems that occur.
“Power supply problems” on page 110
“Paper loading or feeding problems” on page 111
“Printing position problems” on page 113
“Printing or printout quality problems” on page 115