Filter
Top Products
110 Problem Solver
You can also use the self test to determine whether the printer or
the computer is causing the problem. See “Printing a Self Test” on
page 107 for instructions on printing a self test. To pinpoint
communication problems, experienced users may want to use the
printer’s hex dump mode described in “Printing Hex Dump” on
page 108.
To clear a paper jam, see “Clearing Paper Jams” on page 125.
Power supply problems
“Network problems” on page 121
The control panel lights come on briefly, but then go off and stay
off.
Cause What to do
The printer’s voltage rating
does not match the voltage of
your electrical outlet.
Check the printer and the outlet voltage
ratings. If the voltages do not match,
unplug the printer immediately and
contact your dealer.
w
Warning:
Do not reconnect the power cord to an electrical outlet that has the wrong
voltage for your printer.
The printer does not work and the control panel lights are off
even when you turn on the printer.
Cause What to do
The power cord is not properly
plugged into the electrical
outlet or your printer.
Turn off the printer, and make sure the
power cord is firmly plugged into the
electrical outlet and the printer, if
necessary. Then turn on the printer.