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120 Problem Solver
Option using problems
The perforation cutter is installed and the printer does not feed
continuous paper properly.
Cause What to do
The perforation cutter’s
connector is not plugged
securely into the printer.
Turn off the printer then check the
perforation cutter connector.
The perforation cutter is installed and the paper is not cut
properly.
Cause What to do
The printer driver setting is
not set correctly.
Select the paper source you want to use
in the printer driver.
You didn’t set the Auto cut
mode.
Set the Auto cut mode to On. However,
any setting made in the driver overrides
the auto cut mode setting.
You don’t set the page length
to match your paper.
Set the Page length for Rear tractor or
Page length for Front tractor to match
your paper.
Paper jams, does not feed smoothly.
Cause What to do
The perforation cutter is not
correctly installed.
Remove the perforation cutter and then
reinstall it, making sure the mounting
notches and pins fit together properly.
See “Installing the pull tractor” on page
135 for instructions.