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EPSON EPL-6200/EPL-6200L Revision A
Troubleshooting Overview 100
3.1 Overview
With this printer, almost all troubles can be coped with by using “EPSON Status
Monitor 3” installed on the host personal computer.
Once an error occurs, the “EPSON Status Monitor 3” will appear as a pop-up window
on the screen of the host PC. It will show details of how to cope with the trouble. In
almost all cases, the user can recover the printer from the error, provided that the user
follows the instructions indicated on the pop-up window.
In addition, the User's Manual describes detailed steps to be taken for recovery from
typical errors.
3.1.1 Specified Tools
This printer does not require any specified tools for troubleshooting.
3.1.2 Procedure for Troubleshooting
Perform troubleshooting work according to the flowchart shown at right.
Flowchart 3-1. Procedure for Troubleshooting
C A U T I O N
Before starting disassembly and assembly work, read and
understand thoroughly the contents of “Preliminary Checks”
(p.101) and “Notes on Troubleshooting” (p.101).
C H E C K
P O I N T
At the occurrence of a paper jam, see the following section:
“3.3 Troubleshooting for Paper Jam”
(p.116)
Does the same
error occur even when power
is turned on again?
START
Problem solved
Is there any
error display?
Either of
warning status and error
status?
Yes
No
Yes
Yes
No
No
Abnormal
operation without error
display?
No
Is there any
problem with print
images?
3.4 Troubleshooting for
Abnormal Operations (p.119)
3.6 Troubleshooting for Print
Quality Problems (p.123)
No
Problem solved?
Yes
No
Broken line arrow:
Refer to depending on the
result of diagnosis
Yes
Yes
3.5 Troubleshooting for Electrical Parts (p.121)
Check for the relevant service call error
• Printer Messages (EPL-6200)
(p.102)
• Printer Messages (EPL-6200L) (p.106)
3.1.3 Preliminary Checks (p.101)
Take corrective steps by consulting the following:
1. Pop-up window of EPSON Status Monitor
2. “Problem Solver” in Reference Guide
3. “1.6.3.3 Details of Error Status and Processing (p.50)” or
“1.6.3.4 Details of Warning Status and Processing (p.53)”
Problem solved
3.4.2 Electrical Noise (p.120)
3.2 Troubleshooting When
There is Error Display (p.107)