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CHAPTER 1 REMCS Service Overview
1.2 REMCS Linkage Overview
2
C122-E180-01EN
Collects hardware configuration information of the entire server, monitors the server for problems, and
reports thereon to the REMCS Center.
- SVS
Collects configuration information of the PCI cards and SCSI devices recognized in the partition and
monitors them for problems.
Configuration information monitoring
Detects changes in the hardware or software configuration, and reports the latest configuration information to
the REMCS Center
.
Problem notification
When a hardware problem occurs in a server, automatically notifies the REMCS Center of the problem and
sends problem information including logs to the REMCS Center.
Whenever an event involving a hardware problem occurs in the same unit after the REMCS Center has been
notified of the hardware problem, notification thereon to the REMCS Center is suppressed. Events detected
by SVS are cleared when the operating system is rebooted or when SVS is stopped or restarted. When a
problem with a notification level that is higher than that of an event for which notification is being suppressed
occurs in the same part, problem notification takes place even within the notification suppression period. At
this time, the notification suppression time is cleared to 0, and the notification suppression continues. For
SVS, there is no processing related to notification suppression time. Accordingly, until a problem with a high
notification level occurs or until the events are cleared, notification of abnormalities is suppressed.
Periodic connection
Automatically connects to the REMCS Center at specified times to confirm the existence of the
communication path and REMCS Agent
1.2.2 Installing the REMCS function
The REMCS function of the PRIMEQUEST 2000 Series consists of the MMB and SVS installed on the
partition side.
Installation in the MMB
The MMB REMCS function is installed as standard. The function does not need to be installed.
Installation in SVS
For details on the procedure for installing the function in SVS, see 5.2 Setting of SVS (SVagent) in the
PRIMEQUEST 2000 Series Installation Manual (C122-E174EN).
1.2.3 Connection configurations supported by the REMCS function
The PRIMEQUEST 2000 Series supports only the connection configurations shown below. Each of these
connection configurations uses only SMTP for communication with the REMCS Center.
- Internet connection (e-mail)
With this connection configuration, communication with the REMCS Center is executed via the Internet.
- P-P connection (ISDN: e-mail)
With this connection configuration, communication with the REMCS Center is executed with a P-P
system using a line such an ISDN line.