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Chapter 7 Troubleshooting
The printer is designed to be reliable and easy to use. The following pages offer tips and
advice for addressing frequently asked questions. Before you begin, make sure:
• All the cable connections between your printer and computer are secure.
• You are using the correct cable for your operating system—a parallel or a USB
cable. If you need more information about using the correct cable, see the
Appendix.
Find answers to your questions quickly on the following pages:
• The printer software will not install.
See “Software solutions” on page 66
.
• The printer is very slow.
See “Hardware solutions” on page 68
.
• My photos are not printing correctly.
See “Printing solutions” on page 73
.
• Automatic two-sided printing is not available.
See “Automatic two-sided printing
solutions” on page 84
.
• The printer cannot establish communication with the other infrared device.
See
“Infrared (IR) solutions” on page 86
.
• There is an error message on the printer’s LCD.
See “Error messages” on page
87
.