Troubleshooting
www.hp.com/photosmart 81
Print quality is poor. If you have smearing, you
may be using too much ink.
Windows PC
1. Click
Normal
or
Draft
instead of
Best
on the
Setup
tab.
2. Reduce the amount of ink by going to the
Advanced
tab and
using the
Ink Volume
slider.
3. Increase the dry time by going to the
Advanced
tab and using
the
Dry Time
slider.
Macintosh
1. Click
Normal
or
Draft
instead of
Best
on the
Paper Type/
Quality
panel.
2. Reduce the amount of ink. On the
Paper Type/Quality
panel,
select the
Ink
tab. Use the sliders to adjust ink density.
3. Increase the dry time. On the
Paper Type/Quality
panel, select
the
Ink
tab. Use the sliders to adjust dry time.
Problem Possible cause Solution