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www.hp.com/photosmart 79
Print quality is poor.
(continued on next page)
You may be running out of
ink.
Windows PC
• Check the print cartridge status in the
HP PhotoSmart Toolbox
.
Macintosh
• Check the print cartridge status in the
HP PhotoSmart Utility
.
If you are running out of ink, replace the print cartridge.
You may not be using the
best paper type.
• Make sure you are using a paper type intended for the printer.
• Choose paper that is specifically designed for the output
(photographs, for example) rather than plain paper.
You may be printing on the
wrong side of the paper.
Make sure the paper is loaded
print side down
.
You may not have selected
the correct paper type in
the printer software.
Windows PC
• Make sure you have selected the correct paper type on the
Setup
tab of Printer Properties.
Macintosh
• Make sure you have selected the correct paper type on the
Paper Type/Quality
panel.
You may need to clean the
print cartridges.
See “Cleaning the print cartridges” on page 62.
Problem Possible cause Solution