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Troubleshooting
www.hp.com/photosmart 89
Paper is too long. See PC
screen.
Paper is too short. See PC
screen.
The paper size is too long
or too short to be used in
the Automatic Two-Sided
Printing Module.
1. Press
Cancel/No
.
2. Remove the Automatic Two-Sided Printing Module.
3. Reinstall the rear access door.
4. Change the software settings from
Automatic
to
Manual
.
5. Manually feed the paper into the printer for two-sided printing.
Wrong paper size.
Cropping may occur. Press
OK to continue. Or you can
CANCEL the job.
The size of paper to be
printed does not match the
specified size.
• Load appropriate sized paper, then press
OK/Yes
to continue.
OR
• Press
Cancel/No
to quit the print job.
Photo transfer was
interrupted. Send more or
press OK if done.
The infrared transmission
from the camera has been
interrupted.
• Press
OK/Yes
. to continue.
OR
• Resend the photos.
PC data was not received.
check PC connection. Press
OK to continue.
The printer has not received
data sent from the
computer.
Check that the connection cable is securely attached to the printer
and to the computer.
Use only 1 card. Please
remove a memory card.
The printer can access only
one memory card slot at a
time.
Remove one of the memory cards from the printer.
LCD Message Problem Solution