Troubleshooting
www.hp.com/photosmart 85
Macintosh
In the
Layout
panel, you
cannot select the
Automatic
option.
You may have selected an
unsupported paper type or
size in the
Layout
panel of
the Print dialog.
On the
Layout
panel in the Print dialog, make sure you have selected
a paper type and size supported by the Automatic Two-Sided Printing
Module. See HP’s Web site for a list of supported paper types.
Windows PC
When Automatic
two-sided
printing is selected on the
Features tab, the paper size
automatically changes.
The paper size selected on
the
Setup
tab in Printer
Properties is not supported
by the Automatic Two-Sided
Printing Module.
On the
Setup
tab in Printer Properties, make sure you have selected
a paper size supported by the Automatic Two-Sided Printing Module.
See HP’s Web site for a list of supported paper types.
Macintosh
When Automatic
two-sided
printing is selected in the
Layout panel, the paper
size automatically changes.
The paper size selected in
the
Page Setup
dialog is
not supported by the
Automatic Two-Sided
Printing Module.
In the
Page Setup
dialog, make sure you have selected a paper size
supported by the Automatic Two-Sided Printing Module. See HP’s
Web site for a list of supported paper types.
Automatic two-sided
printing was selected, but
printing is only on one side
of the paper.
The application you are
using to print supports only
manual two-sided printing.
It does not support
automatic two-sided
printing.
Print using the manual two-sided printing feature.
Problem Possible cause Solution