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HP Company Confidential
HP Bulletin
Board Service
(Real-time access
over modem)
(208) 344-1691 Electronic download
of HP product infor-
mation, troubleshoot-
ing hints and updated
HP printer driver
information.
24 hours per day
7 days per week
HP Customer
Support Center
(208) 323-2551 Technical assistance
with setup and
operation. Repair
information and
exchange program
information.
6:00 am - 10:00 pm
MST
Mon-Fri
9:00 am - 4:00 pm
MST
Sat
Post Warranty
Information
(Fee-based support)
(900) 555-1500
($2.50* per minute
U.S. charges start
only when you con-
nect with a support
technician)
or
(800) 999-1148
($25.00* fee per call
U.S. Visa, or
MasterCard)
* Prices subject to
change without notice
Post-warranty
assistance on prod-
uct questions and the
most common
software
applications.
6:00 am - 10:00 pm
MST
Mon-Fri
9:00 am - 4:00 pm
MST
Sat
HP OfficeJet
Software by Mail
(888) HP DISKS Order floppy disks if
you don’t have a
CD-ROM. Obtain
future software
updates.
8:00 am - 5:00 pm
EST weekdays
HP Direct
Ordering
(800) 538-8787
(800) 227-8164
Customer-orderable
supplies and accesso-
ries, and some docu-
ments.
Order user’s guides.
6:00 am - 5:00 pm
PST weekdays
HP North
American
Response Center
(800) 633-3600 HP service contract
information.
24 hours per day
7 days per week
Organization
Telephone
Number
Support
Provided
Hours of
Operation