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Manage supplies
For warranty information about these supplies, see Print Cartridge Limited Warranty Statement.
Supplies life
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at
approximately 5% coverage, a cyan, magenta, or yellow print cartridge for the HP Color LaserJet
CM1015/CM1017 MFP lasts an average of 2,000 pages, and a black print cartridge lasts an average of
2,500 pages. A typical business letter has 5% coverage.
Check and order supplies
Check the supplies status from the control panel by printing a Supplies Status page, or viewing the
HP ToolboxFX; Hewlett-Packard recommends placing an order for a replacement print cartridge when
the Low message for a print cartridge first displays. For typical use, the Order message indicates that
approximately two weeks of life remains. When using a new, authentic HP print cartridge, it is possible
to obtain the following types of supplies information:
●
Amount of cartridge remaining
●
Estimated number of pages remaining
●
Number of pages printed
●
Other supplies information
NOTE If the MFP is connected to the network, it is possible to set the HP ToolboxFX to send
e-mail notification when a print cartridge is low or is near the end of its useful life. If the MFP is
directly connected to a computer, set the HP ToolboxFX to notify you when supplies are low.
Check supply status and order using the control panel
Do one of the following:
●
Check the supplies status gauges on the control panel. These gauges indicate when a print
cartridge is low or empty. The “?” also indicates when a non-HP print cartridge is first installed.
●
To print the Supplies Status page from the MFP, select Reports Menu, then Supplies Status.
See
Supplies Status page for more information.
If the supplies levels are low, reorder supplies through the local HP dealer, by telephone, or online.
See
Accessories and supplies information for part numbers. See http://www.hp.com/go/ljsupplies to
order online.
Check and order supplies using HP ToolboxFX
Configure the HP ToolboxFX to send an alert when the supplies are low. Receive alerts as an e-mail,
a pop-up message, or a taskbar icon. Order supplies from the HP ToolboxFX by choosing from the
Other Links area, and clicking Order supplies. Internet access is required to connect to the web site.
For more information, see
HP ToolboxFX.
158 Chapter 13 Managing and maintaining the multifunction peripheral (MFP) ENWW