Filter
Top Products
Additional problem solving tools
The section describes the tools that can help solve problems with the MFP.
Device pages and reports
This section describes the pages and reports that help diagnose and solve MFP problems.
Demo page
To verify that the MFP is functioning properly, print a Demo page. For more information about the Demo
page, see
Demo page.
Configuration page
The Configuration page lists the current settings and properties of the MFP. Use this page to check for
color plane registration and cartridge half tones. It is possible to print a Configuration page from the MFP
or HP ToolboxFX.
For more information about the Configuration page, see
Configuration page.
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges. It also lists the estimated
pages remaining, number of pages printed, and other supplies information. Print a Supplies Status page
from the MFP or HP ToolboxFX.
For more information about the Supplies Status page, see
Supplies Status page.
HP ToolboxFX
HP ToolboxFX is a software application used for problem solving tasks.
View HP ToolboxFX
Open HP ToolboxFX in one of these ways:
●
On the Windows desktop, double-click the HP ToolboxFX system tray icon or program group entry.
●
On the Windows Start menu, click Programs (All Programs in Windows XP), click HP, click
HP Color LaserJet CM1015/CM1017 Series, click HP ToolboxFX, then click Help.
Service menu
Use the control-panel Service menu to troubleshoot MFP problems.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults.
202 Chapter 14 Problem solving ENWW