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Managing supplies
Checking supplies status
If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or
online. See
Accessories and ordering information for part numbers. See www.hp.com/go/ljsupplies to
order online.
Storing supplies
Follow these guidelines for storing print cartridges:
●
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION To prevent damage, do not expose the print cartridge to light for more than a
few minutes.
● See Environmental specifications for operating and storage temperature ranges.
●
Store the supply in a horizontal position.
●
Store the supply in a dark, dry location away from heat and magnetic sources.
Replacing and recycling supplies
To install a new HP print cartridge, follow the instructions that are included in the box that contains
the new supply, or see the getting started guide.
To recycle supplies, place the used supply in the box in which the new supply arrived. Use the
enclosed return label to send the used supply to HP for recycling. For complete information, see the
recycling guide that is included with each new HP supply item. See
HP LaserJet printing supplies for
more information about HP's recycling program.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control their
quality. Service or repairs required as a result of using a non-HP supply will not be covered under the
warranty.
HP fraud hotline
Call the HP fraud hotline if the device indicates that the print cartridge is not an HP print cartridge
and you think that it is genuine. HP will help determine if the product is genuine and take steps to
resolve the problem.
Your print cartridge might not be a genuine HP one if you notice the following issues:
●
You are experiencing a large number of problems with the print cartridge.
●
The print cartridge does not look like it usually does (for example, the pull tab or the box is
different).
In the United States, call toll-free: 1-877-219-3183.
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