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CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.
With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the device.
Print-cartridge area
CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.
When removing jammed media, pull the jammed media straight away from the device. Pulling
jammed media out of the device at an angle can damage the device.
1. Open the print-cartridge door, and remove the print cartridge.
CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light.
80 Chapter 9 Problem solving ENWW