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Control panel message Description Recommended action
No dial tone. The product could not detect a dial tone. Check for a dial tone on the phone line by
touching the Start Fax button.
Unplug the telephone cord from both the
product and the wall, and then replug the
cord.
Make sure that you are using the telephone
cord that came with the product.
Unplug the product telephone cord from the
wall, plug in a telephone, and then try
making a voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
Check the phone line by using the Run Fax
Test option from the Service menu on the
control panel.
If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or
the support flyer that came in the product
box.
No fax answer.
Canceled send.
Attempts to redial a fax number failed, or the
Redial if No Answer option was turned off.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the redial option is enabled.
Unplug the telephone cord from both the
product and the wall, and then replug the
cord.
Unplug the product telephone cord from the
wall, plug in a telephone, and then try
making a voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or
the support flyer that came in the product
box.
112 Chapter 6 Fax ENWW