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Print a cleaning page
1. From the Home screen, touch the Setup button.
2. Touch the Service menu.
3. Touch the Cleaning Page button.
4. Load plain letter or A4 paper when you are prompted.
5. Touch the OK button to begin the cleaning process.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the
page that prints.
Perform additional print quality troubleshooting
Print the print quality page
1. From the Home screen, touch the Setup button.
2. Touch the Reports button.
3. Touch the Print Quality Page button.
Interpret the print quality page
This page contains five bands of color, which are divided into four groups as indicated in the following
illustration. By examining each group, you can isolate the problem to a particular toner cartridge.
Section Toner cartridge
1Yellow
2Cyan
172 Chapter 8 Solve problems ENWW