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Control panel message Description Recommended action
No fax answer.
Redial pending.
The receiving fax line did not answer. The
product attempts to redial after a few
minutes.
Allow the product to retry sending the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
If the product continues to redial, unplug the
product telephone cord from the wall, plug in
a telephone, and then try making a voice
call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
Try a different phone cord.
If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or
the support flyer that came in the product
box.
No fax detected. The product answered the incoming call but
did not detect that a fax machine was
calling.
Allow the product to retry receiving the fax.
Try a different phone cord.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or
the support flyer that came in the product
box.
Solve problems sending faxes
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An error message displays on the control panel
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The control panel displays a Ready message with no attempt to send the fax
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The control panel displays the message "Storing page 1" and does not progress beyond that
message
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Faxes can be received, but not sent
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Unable to use fax functions from the control panel
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Unable to use speed dials
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Unable to use group dials
ENWW
Solve fax problems
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