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The product is connected to a DSL phone service
●
Check the installation and features. A DSL modem requires a high-pass filter on the phone line
connection to the product. Contact your DSL service provider for a filter or buy a filter.
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Verify that the filter is plugged in.
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Replace the existing filter to make sure that it is not defective.
The product uses a fax over IP or VoIP phone service
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Set the Fax Speed option to the Slow(V.29) or Medium(V.17) setting, or disable the Fast(V.34)
setting.
a. From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Advanced Setup menu.
d. Open the Fax Speed menu.
e. Select the correct setting.
●
Contact your service provider to make sure that fax is supported and for the recommended fax
speed settings. Some companies might require an adapter.
An error message displays on the control panel
The No fax detected. message appears
NOTE: This error does not always refer to a missed fax. If a voice call is made to a fax number by
mistake and the caller hangs up, the No fax detected. message appears on the control panel.
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Ask the sender to resend the fax.
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Make sure that the telephone cord from the product is plugged into the wall telephone jack.
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Try a different phone cord.
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Plug the product phone cord into a jack for another phone line.
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Make sure the telephone line and phone wall jack are active by plugging in a telephone and
checking for a dial tone.
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Make sure that the telephone cord is plugged into the “line” port on the product.
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Check the phone line by running a fax test from the control panel.
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If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or the support flyer
that came in the product box.
122 Chapter 6 Fax ENWW