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10-19
Troubleshooting > Responding to Error Messages
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Error Message Checkpoints Corrective Actions Reference
Page
Scanner memory is full.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
— Scanning cannot be performed due to
insufficient memory of scanner. Only
one copy of the scanned pages is
available. Press [Continue] to print,
send or store the scanned pages. Press
[Cancel] to cancel the printing job.
—
Send error.* — An error has occurred during
transmission. The job is canceled. Press
[End].
Refer to Responding to Send Error for
the error code and corrective actions.
10-20
Set cassette. Have the paper width guide and
paper length guide been loaded
properly?
Load the paper width guide and paper
length guide properly so that there is no
space between the guides and the
paper.
3-3
Staple is empty.* Has any of the document finisher
run out of staples?
If the staples are depleted, the machine
will stop and the location of staple
depletion will be indicated on the touch
panel.
Leave the machine on and follow the
instruction to replace the staple case.
Press [Continue] to print without
stapling.
Press [Cancel] to cancel the job.
10-5
Staple jam. — If a staple jam occurs, the machine will
stop and the location of the jam will be
indicated on the touch panel.
Leave the machine on and follow the
instruction to remove the jammed
staple.
10-27
System error. — System error has occurred. Follow the
instructions on the touch panel.
—
Error Message Checkpoints Corrective Actions Reference
Page
The cover is open. Is there any cover which is
open?
Close the cover indicated on the touch
panel.
—
The phone receiver is off the
hook.
— Put down the receiver. —
The slit glass requires cleaning. — Clean the slit glass using the cleaning
cloth supplied with the document
processor.
10-6
This memory is not formatted. Is the removable memory
formatted by this machine?
Perform [Format] on this machine. 8-11