10-20
Troubleshooting > Responding to Error Messages
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Responding to Send Error
Toner is empty. [C][M][Y][K] — Replace the toner container. 10-2
Toner is running out. [C][M][Y][K] — It is almost time to replace the toner
container. Obtain a new toner container.
—
Error Message Checkpoints Corrective Actions Reference
Page
Unknown Toner Installed. Is the installed toner container
our own brand?
We will not be liable for any damage
caused by the use of third party supplies
in this machine.
10-2
Unknown Toner Installed. PC
[C][M][Y][K]
Does the installed toner
container's regional specification
match the machine's?
Install the specified container. 10-2
Error Message Checkpoints Corrective Actions Reference
Page
Warning low memory. — Job cannot be started. Try again later. —
Code Error Corrective Actions Reference
Page
1101 Failed to send the e-mail. Check the host name of the SMTP server on the COMMAND
CENTER.
2-24
Failed to send via FTP. Check the host name of FTP. 6-20
Failed to send via SMB. Check the host name of SMB. 6-19
1102 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Host name
•Path
6-20
Failed to send the e-mail. Check the followings on the COMMAND CENTER.
• SMTP login user name and login password
• POP3 login user name and login password
2-24
Failed to send via FTP. Check the FTP settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
•Path
• Folder share permissions of the recipient
6-20
Error Message Checkpoints Corrective Actions Reference
Page