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Troubleshooting > Responding to Error Messages
1103 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
•Path
• Folder share permissions of the recipient
6-20
Failed to send via FTP. Check the FTP settings.
•Path
• Folder share permissions of the recipient
6-20
1104 Failed to send the e-mail. Check the e-mail address.
NOTE: If the address is rejected by the domain, you cannot
send the e-mail.
6-18
1105 Failed to send via SMB. Select [On] of the SMB settings on the COMMAND CENTER. 2-24
Failed to send the e-mail. Select [On] of the SMTP settings on the COMMAND CENTER.
Failed to send via FTP. Select [On] of the FTP settings on the COMMAND CENTER.
1106 Failed to send the e-mail. Check the sender address of SMTP on the COMMAND
CENTER.
2-24
1131 Failed to send via FTP. Select [On] of the secure protocol settings on the COMMAND
CENTER.
2-24
1132 Failed to send via FTP. Check the followings of the FTP server.
• Is FTPS available?
• Is the encryption available?
2-24
2101 Failed to send via SMB. Check the network and SMB settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
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Failed to send via FTP. Check the network and FTP settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
Failed to send the e-mail. Check the network and COMMAND CENTER.
• The network cable is connected.
• The hub is not operating properly.
• POP3 server name of the POP3 user
• SMTP server name
Code Error Corrective Actions Reference
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