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10-22
Troubleshooting > Responding to Error Messages
2102
2103
Failed to send via FTP. Check the followings of the FTP server.
• Is FTP available?
• The server is not operating properly.
—
Failed to send the e-mail. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
2201
2202
2203
2231
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send via FTP.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2204 Failed to send the e-mail. Check the e-mail size limit of the SMTP settings on the
COMMAND CENTER.
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3101 Failed to send the e-mail. Check the authentication methods of both the sender and the
recipient.
—
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
3201 Failed to send the e-mail. Check the SMTP user authentication method of the recipient. —
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
— Turn the main power switch off and back on. If this error occurs
several times, make a note of the displayed error code and
contact your service representative.
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Code Error Corrective Actions Reference
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