Filter
Top Products
Troubleshooting
Troubleshooting 7 - 3
*CAUTION*
RECORD PAPER JAM
• A recording paper jam has occurred. • Clear the jam by following the
procedure given in “Clearing Paper
Jams.”
*CAUTION
SCAN COVER OPEN
• The Scanner Cover (Control Panel) is
open or loose.
• Close the Scanner Cover.
*CAUTION*
TONER NEAR EMPTY
• The fax is almost out of Toner. • Replace the Toner Cartridge with a
new one. If you leave it without
replacing, printed image might be
light.
*CAUTION*
TONER EMPTY
• The fax unit has run out of toner. • Change the Toner Cartridge.
*COMM. ERROR*
• An error has occurred and
communication was unsuccessful.
• At transmission:
Press the STOP Key, then try
another transmission sequence.
• At reception:
Press the STOP Key then ask the
other party to try another
transmission.
*NOT REGISTERED*
• There is no destination information
programmed in the One-Touch Key
or Speed Dial number you have just
pressed.
• Select the One-Touch Key or Speed
Dial number which contains the
information of the destination you
are trying to send.
*REDAIL ALL FAILED*
• The document has not been
transmitted to the other party even
through repeated auto re-dial
attempts.
• Press the STOP Key, check the fax
number, then try another
transmission sequence.
*MAILBOX ID IS USED*
• The Mailbox ID entered has been
previously assigned.
• Enter a new Mailbox ID.
*WRONG MAILBOX ID*
• The Mailbox ID specified by the
other party does not match the
Mailbox ID programmed in your fax.
• Advise the other party of the correct
Mailbox ID and ask them to retry the
transmission or ask the party to
cancel Mailbox TX and retry
transmission.
*WRONG PAGE COUNT*
• The number of pages of the
document transmitted does not
equal the number of pages set with
page count TX.
• Check the number of pages again
and retry the transmission.
*CHECK LINE*
• After several attempts, transmission
is unsuccessful.
• Check to make sure telephone line is
properly connected to the fax
machine and the wall jack.
*NO INITIATE FUN*
• Remote machine not compatible
with your machine.
• Check the other party fax machine.
Message Cause/Symptom Action