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Printer Does Not Print
Troubleshooting 6 - 11
Printer Does Not Print
Possible Cause Solutions
Is the power on? If not, confirm that the cord is securely plugged into the
power outlet and the machine.
Turn on the machine power.
Does the On Line
indicator stay on?
If not, press
[Online]
to make it light up.
Does the Error indicator
stay red?
Press {
Printer
}.
If not, check the error message on the panel display and
take the required action.
Is the paper set? Load paper into the paper tray.
Is your specified paper
size correct?
Set the specified paper in any of the input trays.
Adjust the paper size dial to match the size and feed
direction of the paper in the paper tray.
Is your specified paper
type correct?
Set the specified paper in any of the input trays.
Adjust the paper type to use the operation panel.
Can you print a
configuration page?
If you cannot print a configuration page, it probably
indicates printer malfunction. You should contact your
sales or service representative.
If you can print a configuration page but cannot get the
printer to print when you issue a print command from your
computer, it probably means there is a problem with your
computer.
Also keep it in mind that large, complex data might take
long time for printer process.
Is the network cable
between the machine
and your computer
connected securely?
Connect the network cable correctly. If there are any
connectors or screws, confirm they are fastened securely.
Are you using a correct
network cable?
The type of network cable you should use depends on your
computer. Be sure to use the correct one. See“Connecting
to the Printer” on page 1-1
If the cable is damaged or worn, replace it with new one.
Did you connect the
interface cable after
turning on the main
switch?
Confirm of connecting the interface cable before turning on
the main switch.