Filter
Top Products
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
3818005 Current Bank Core Root of Trust
Measurement (CRTM) capsule signature
invalid
1. Run the Setup utility, select Load Default
Settings, and save the settings.
2. (Trained service technician only) Replace the
system board.
3818006 Opposite bank CRTM capsule signature
invalid
1. Switch the firmware bank to the backup bank.
2. Run the Setup utility, select Load Default
Settings, and save the settings.
3. Switch the bank back to the current bank.
4. (Trained service technician only) Replace the
system board.
3818007 CRTM update capsule signature invalid
1. Run the Setup utility, select Load Default
Settings, and save the settings.
2. (Trained service technician only) Replace the
system board.
Integrated management module error messages
The following table describes the IMM error messages and suggested actions to
correct the detected problems. For more information about IMM, see the IMM
User’s Guide on the Web.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message Severity Description Action
Numeric sensor Ambient Temp going
high (upper critical) has asserted.
Error An upper critical sensor
going high has asserted.
Reduce the ambient temperature.
Numeric sensor Ambient Temp going
high (upper non-recoverable) has
asserted.
Error An upper nonrecoverable
sensor going high has
asserted.
Reduce the ambient temperature.
Numeric sensor Planar 3.3 V going
low (lower critical) has asserted.
Error A lower critical sensor going
low has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar 3.3 V going
high (upper critical) has asserted.
Error An upper critical sensor
going high has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar 5 V going low
(lower critical) has asserted.
Error A lower critical sensor going
low has asserted.
(Trained service technician only)
Replace the system board.
Numeric sensor Planar 5 V going
high (upper critical) has asserted.
Error An upper critical sensor
going high has asserted.
(Trained service technician only)
Replace the system board.
152 ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Installation and User Guide