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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
The Drive n Status has been
disabled due to a detected fault.
(n = hard disk drive number)
Error A drive has been disabled
because of a fault.
1. Run the hard disk drive
diagnostic test on drive n.
2. Reseat the following
components:
a. Hard disk drive
b. Cable from the system
board to the backplane
3. Replace the following
components one at a time, in
the order shown, restarting
the server each time:
a. Hard disk drive
b. Cable from the system
board to the backplane
c. Hard disk drive backplane
(n = hard disk drive number)
Array %1 is in critical condition.
(%1 = CIM_ComputerSystem.
ElementName)
Error An array is in Critical state.
(Sensor = Drive n Status)
(n = hard disk drive number)
Replace the hard disk drive that
is indicated by a lit status LED.
Array %1 has failed.
(%1 = CIM_ComputerSystem.
ElementName)
Error An array is in Failed state.
(Sensor = Drive n Status)
(n = hard disk drive number)
Replace the hard disk drive that
is indicated by a lit status LED.
Memory uncorrectable error detected
for DIMM All DIMMs on Memory
Subsystem All DIMMs.
Error A memory uncorrectable
error has occurred.
1. If the server failed the POST
memory test, reseat the
DIMMs.
2. Replace any DIMM that is
indicated by a lit error LED.
Note: You do not have to
replace DIMMs by pairs.
3. Run the Setup utility to enable
all the DIMMs.
4. Run the DSA memory test.
Memory Logging Limit Reached for
DIMM All DIMMs on Memory
Subsystem All DIMMs.
Error The memory logging limit
has been reached.
1. Update the server firmware to
the latest level.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
2. Reseat the DIMMs and run
the DSA memory test.
3. Replace any DIMM that is
indicated by a lit error LED.
Chapter 8. Troubleshooting 165