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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the ″Parts Listing″ section in the Hardware Maintenance Manual to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Please ensure that the IMM is
flashed with the correct firmware. The
IMM is unable to match its firmware
to the server.
Error The server does not support
the installed IMM firmware
version.
Update the IMM firmware to a
version that the server supports.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of a
cluster solution, verify that the
latest level of code is supported
for the cluster solution before you
update the code.
IMM reset was caused by restoring
default values.
Info The IMM has been reset
because a user has restored
the configuration to its
default settings.
No action; information only.
IMM clock has been set from NTP
server %1.
Info The IMM clock has been set
to the date and time that is
provided by the Network
Time Protocol server.
No action; information only.
SSL data in the IMM configuration
data is invalid. Clearing configuration
data region and disabling SSL+H25.
Error There is a problem with the
certificate that has been
imported into the IMM. The
imported certificate must
contain a public key that
corresponds to the key pair
that was previously
generated through the
Generate a New Key and
Certificate Signing
Request link.
1. Make sure that the certificate
that you are importing is
correct.
2. Try to import the certificate
again.
Flash of %1 from %2 succeeded for
user %3.
(%1 = CIM_ManagedElement.
ElementName;
%2 = Web or LegacyCLI;
%3 = user ID)
Info A user has successfully
updated one of the following
firmware components:
v IMM main application
v IMM boot ROM
v Server firmware
v Diagnostics
v Integrated service
processor
No action; information only.
Flash of %1 from %2 failed for user
%3.
(%1 = CIM_ManagedElement.
ElementName;
%2 = Web or LegacyCLI;
%3 = user ID)
Info An attempt to update a
firmware component from
the interface and IP address
has failed.
Try to update the firmware again.
The Chassis Event Log (CEL) on
system %1 is 75% full.
(%1 = CIM_ComputerSystem.
ElementName)
Info The IMM event log is 75%
full. When the log is full,
older log entries are
replaced by newer ones.
To avoid losing older log entries,
save the log as a text file and
clear the log.
Chapter 8. Troubleshooting 175