Chapter 4
Using Your Motion Tablet PC
Motion Computing M1400 Tablet PC User Guide 58
IMPORTANT STEPS TO TAKE IF THE DEVICE IS NOT DISCOVERED
If the Tablet PC fails to detect the Bluetooth device after what you consider a
reasonable number of attempts, try the following:
• Make sure the Bluetooth LED is flashing. If not, open the Motion Dashboard and
enable the Bluetooth Wireless radio button.
• Make sure the device you are adding is discoverable. There are several things
you need to check:
• Install new or fully charged batteries in the Bluetooth device; make sure these
are installed correctly
• For keyboards, mice, printers, etc., read the instructions that came with the
device or visit the device manufacturer’s website for information and other
troubleshooting tips. Some devices have a button to press or a series of keys
to press to make it discoverable.
• Also with keyboards, mice, printers, etc., be sure that when you go through the
Add Bluetooth Device Wizard that you place a checkmark beside “My device
is set up and ready to be found.”
• For Tablet PCs transferring files, both Tablet PCs must turn on the device
transfer wizard, although only the receiving Tablet PC needs to be
discoverable. Tap the Bluetooth icon and then either “Send a file” or “Receive
a file.” When you do this, discovery is automatically turned on for the receiving
device (see Steps 2a and 2b in the section “Transferring and Receiving Files
Over Bluetooth” in this chapter).
• Also for Tablet PCs, you need to enable “Allow Bluetooth devices to connect to
this computer” to connect to keyboards, mice, printers, etc. While this is the
default, make sure that this setting has not been changed. You find this by
right-clicking the Bluetooth icon>Show Bluetooth Devices>Options.
• When you open the Bluetooth Devices tab, only the connected devices will be
displayed. Other devices are only displayed when you add a device using the
Bluetooth Device Wizard.
• Check to see what Bluetooth devices are connected. Tap the Bluetooth Devices
icon>Open the Bluetooth Settings. On the Devices window, you should be able
to see Bluetooth devices that are currently connected.
If the Bluetooth card in the Tablet PC still fails to detect the Bluetooth device, contact
the device manufacturer or visit their website for assistance.