Filter
Top Products
Problem Solving 73
■ You set your OKIFAX for delayed transmission but it did not send.
Check the display to make sure that you have set the clock to
the correct time. See “Setting the Date and Time,” page 19.
■ Your OKIFAX disconnected before you could answer a voice request.
You must answer a voice request while the warbling tone is
sounding. When you hear the warbling tone, press the Voice
Request key after picking up your handset.
■ Your OKIFAX will not poll a remote fax machine. Call the person at
the remote fax machine and make sure that they have loaded
documents and set their fax machine in polling transmission
mode.
■ Someone tried to send you a confidential fax but nothing happened.
You must set up a mail box before anyone can send you a
confidential fax. See “Receiving Confidential Faxes,” page 43.
Make sure the person sending you the fax knows the correct
mail box number.
■ Your OKIFAX is connected to a PBX and you cannot dial out. You
must enter your access digit to reach an outside line before the
telephone number for each number that you dial or program
into your machine. Also, your OKIFAX must be pro-
grammed for PBX operation before it will work. See “Con-
necting to a PBX,” page 23.
■ You want to answer an external telephone but your OKIFAX always
answers first. If you are using an external telephone, change
your OKIFAX’s incoming ring response user function
setting. See page 52.
■ Your received faxes sometimes look distorted. If the document
received is wider or longer than the paper you have loaded
into your paper tray, your OKIFAX automatically reduces the
length of the document to fit on your paper. This type of
problem could also be communication related.
■ You are constantly receiving unsolicited advertising on your OKIFAX.
Try using the closed network function. See page 37.
■ Your OKIFAX does not immediately switch to TEL mode when you
make or receive a voice call. Try pressing the Stop key. Your
OKIFAX will return to standby mode so that you can
converse. This condition may happen infrequently due to
telephone line conditions, or the type of external telephone
used. Check the physical line connections—wall outlet and
cord. If this problem happens often, call your Authorized
OKIFAX Dealer for seervice.
Of5050hw.pm6 4/15/98, 9:44 AM73