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75
Reading the Print Counters
Your OKIOFFICE keeps track of the number of pages it has
printed or scanned. If you are experiencing a problem, a
service person may ask you to check these counters.
!
If the image drum cartridge has reached the end of its
life, you will also use this function to reset the drum
counter. Refer to “Replacing the Image Drum
Cartridge” for more information.
1 Press the Select Function key.
2 Press the 7/Counter Display One Touch key. The display
shows your print unit counter.
3 Press the No ᮣ key. The display will show the scanning
unit counter.
4 Press the Select Function key to finish.
Problem Checklist
Your MFP is a complex machine with many features and
functions that allow it to operate in different ways. Many
problems you experience may be due to improper
programming. If you are experiencing a problem, read
through the list of problems and solutions before calling your
dealer.
The display is blank.
Check the power cord to make sure that it is firmly plugged
in and verify that the power switch is in the ON position.
Check your wall outlet to make sure that it has power.
Nothing happens when you press the control panel keys.
Turn the machine off, wait 10 seconds, then turn it on again.
The display tells you to replace paper even though there is
paper in the paper tray.
Make sure that the paper is firmly stacked in the tray. Check
for a paper jam.
Your documents jam.
• Check the document for wrinkles, tears or other damage.
• Make sure there are no staples or paper clips and that the
paper is clean and dry.
• Make sure the document is not wider than your MFP can
load.
• Try making a copy of the document on a photocopier
and faxing the copy.
Your MFP won’t dial.
Check the power cord and wall outlet.