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Handbook
Overview
Service and Support
This information is valid for the United States and
Canada only.
Okidata is firmly committed to the satisfaction of our
customers. If you have problem that your customer
documentation cannot solve, contact these sources for
service or support:
Your Sales and Service Dealer
Consult the store location where you purchased your
OKIOFFICE MFP, or call
1-800-OKIDATA (1-800-654-3282)
for the location of the nearest Authorized OKIDATA Service
Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure to
retain your purchase documents.
Customer Support Professionals
1-800-OKIDATA (1-800-654-3282)
Toll Free in the U.S. and Canada
Our Customer Support staff is available 24 hours a day, 7
days a week. Please be sure that you are calling from a
telephone close to your MFP so you can describe your
problem accurately.
Our Customer Support Professionals are trained on all current
OKI products. They can answer your questions regarding:
• Locations of sales & Service Dealer
• Installation of your MFP
• Usage/normal maintenance of your MFP
• Error message interpretation/solutions
• Parts and Supplies identification
• Consumer relations