Technical Support
119
The most common print method offered with Windows TCP stacks
is LPR/LPD, a multi-platform remote printing protocol used on
everything from PCs to mainframes. The LPR print setup is very
simplistic, involving only two parameters:
1. NIC IP address. The IP address or host name of the print
server to which you want to print.
2. NIC destination/queue. A pre-defined name on the print
server telling the device to which I/O port to send the jobs. The
standard name for the PRN port is d1prn.
NOTE: This destination name is case sensitive and, by default, all
names are lowercase.
Windows Troubleshooting Tips
This section provides information on possible solutions to some
standard Windows and NIC configuration errors.
Technical Support
If you require technical support, please have the following
information available when you call:
1. What level of software are you running?
2. What type of attachment do you have?
3. What is your host operating system?
4. Give a detailed description of the problem.
5. How often, and when, does the problem occur?
6. Give a detailed description of your network and the
components attached.