Chapter 10 AS/400 ASCII Troubleshooting
242
3. Verify that the AS/400 TCP/IP is active.
TCP/IP Access Problem
If you can
ping
the printer from a workstation, but you cannot Web
browse, Telnet, or print to the printer through the NIC, there may be
an incorrect entry in the TCP access list. So that the workstation
can use the NIC in this case, one of two things must happen:
• the TCP list must have an entry added to grant access to this
workstation, or
• all entries must be deleted from the TCP list to grant all
workstations/hosts access to the above TCP services.
To view the current access list, use the printer control panel to
access the menu. See the
User's Manual
for configuration menu
information. From the Operator Print Test menu, choose the
Ethernet Test Page. When the page prints, look under the “TCP
ACCESS TABLE” section for the TCP access list entries.
To add/delete a TCP access list entry, refer to “TCP Access Lists”
on page 347.
NOTE: When the following procedure is used, the TCP access list
will be cleared, but all IP addresses will need to be entered
again after the procedure is complete.
ADAPTER,
WLAN
ADAPTER
To reset all Adapter or WLAN Adapter NIC TCP/IP values to the
factory defaults when access is impossible:
1. Obtain a printer configuration printout using the control panel.
See the
User's Manual
for configuration menu information.
2. Power off the printer.
3. On the Adapter or Wireless NIC, place SWITCH 1 in the down
position.
4. Power on the printer and wait for the ONLINE state.
5. On the Adapter or Wireless NIC, place SWITCH 1 in the up
position.